The real story behind the huge crowds gathered at iPhone launches

The iPhone launches raise
the seemingly obvious question: What sane person would queue overnight for an
over-priced, at best incrementally-changed gadget
LATEST
NEWS
: Apple’s special edition iPhone
X release – like the new iPhones before it – brings thousands of people
lining up in front of Apple stores around the globe. It raises the seemingly
obvious question: what sane person would queue overnight for an over-priced, at
best incrementally-changed gadget?
But what
sounds like a question for psychologists, may actually be better addressed as a
matter of the way media and markets work.
You’d be
forgiven for expecting this article to be a rant about the blatant consumerism
of the people that stand in line – many overnight – to get the latest iPhone.
Or against the world’s obsession with smartphones more generally. After ten
years of extensive media coverage of each launch, we’ve all grown used to the
clichéd pictures of “die-hard fans” queuing outside Apple stores.
Many
regularly express their profound dislike of the practice. One commentator
called the iPhone 6 queues a “giant cocktail of wrongness and irrationality”.
Samsung even ran a series of commercials to mock the infamous queues.
At the same
time, marketing experts celebrate Apple for its seemingly magical ability to
electrify the masses and mobilise thousands of people to line up for days. It
has become a custom among admirers and critics alike to compare the relationship
between Apple and its loyal customers with religions and mystical cults. What
we are told is a story of powerful symbols and an idolised brand on one side,
meeting irrational lemmings on the other.
Yet, there
is also evidence suggesting that iPhone queues may be the result of something
much more banal than the “mythical power of symbols, icons and stories”. And
what if iPhone queuers weren’t irrational hedonists, but were acting more like
calculating entrepreneurs?
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