Net neutrality: Trai does well to recommend hard-coding it in licence terms

Regulator chains Free Basics

The Indian regulator has taken a position in stark contrast to its US counterpart, the FCC whose actions are a reminder that regulation itself is subject to political vagaries, & changing governments


TRAI has come out with its recommendations for the net-neutrality regime in India. This comes close on the heels of its counterpart in the US turning its back on it two years after it had endorsed it. The author looks at TRAI’s recommendations and also at what the big influencers were in this matter globally.
We can now say, with some certainty, that the Indian telecom regulator (TRAI)’s support for net-neutrality is among the strongest in the world. The timing could not be more auspicious – TRAI now stands tall alongside European regulators, even as it positions itself in stark contrast to its US counterpart, the Federal Communication Commission, where the Trump appointee Chairman Ajit Pai infamously proposed a roll back of net-neutrality rules last week.

Yesterday, TRAI recommended that internet service providers (including telecom operators) be restricted from engaging in any discriminatory treatment of content or entering into any agreement that has such effect. Discrimination, whether based on the sender or receiver of the content, the protocols used or the equipment being used to access the internet is prohibited.  In addition, TRAI recommends specific rules against blocking, degrading, slowing down or granting preferential treatment to any content.  It’s a recommendation, and not yet a rule, because it is to be implemented by amending the license agreements that govern all providers of internet access – which is under the remit of the Department of Telecom. But by providing the text of the rule, TRAI has paved the way for smooth passage of these amendments by government.

In a sense, this principled commitment to net-neutrality was expected. In 2016, following a highly charged debate with the fate of Facebook’s FreeBasics hanging in the balance, TRAI banned ISPs from charging discriminatory tariffs for data based on the content being accessed. The next obvious question was that of discriminatory speeds – examples of ISPs slowing down or blocking web content seen to threaten their businesses had been the most visible violation for net-neutrality debates globally (think: Comcast throttling BitTorrent). The nitty-gritty of what such a rule should look like is unarguably complex- over the last year TRAI held multiple public consultations– debating tricky issues like defining exceptions to the rule, the treatment of ‘specialised services’ (that have different characteristics from the internet), evolving technologies like Internet of Things (IoT) and how to monitor violations. TRAIs recommendations take a position on each of these, the nuances of which will be debated in the following weeks.

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