Jio blues: In India's ugly telecom soap opera, the taxpayer gains only to lose again

India's taxpayer has won in
a war on corruption, but may well be losing an equivalent money again as a
consumer, or likely, as a taxpayer
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NEWS : We wish India's telecom saga would be a Bollywood movie, with a
happy ending. But what we have witnessed since the May of 1994, when India
began slowly easing the state grip on telecoms to usher in everything from
private players to mobile phones to the Internet, is a long-winding soap
opera. In line with the spirit of the
saas-bahu nation, we can announce that Reliance
Jio is the much loved and hated new bahu (daughter-in-law) in this opera, impressing everyone and
upsetting the older order.
If you are looking not for entertaining conflicts but deep
wisdom, it is this: India's taxpayer has won in a war on corruption, but may
well be losing an equivalent money again as a consumer, or likely, as a
taxpayer.
Does it matter if someone picks your right pocket instead of
left to take out the same amount of money?
Last fortnight was eventfully momentous. Airtel swallowed up
Tata Teleservices in the latest episode of industry consolidation, even as Idea
Cellular's shareholders formally approved its acquisition of Vodafone.
Reliance Jio, the Mukesh Ambani-led entity strangely
representing a mix of new entry with old behemoth power, signalled it was
walking to profit earlier than expected after its big-bang entry with cut-rate
mobiles and data packs. It is already showing operating profit while
established giants struggle to keep customers. It has nearly 140 million
customers and more than Rs 7,000 crore in quarterly revenues, and is not yet
one year old.
But you should be looking beyond these big headlines at what
the saas (established mother-in-law) is doing in this soap opera. Vodafone, even
as it merged with Idea Cellular, quietly went to court against the recent order
of the Telecom Regulatory Authority of India (TRAI) that slashed interconnect
usage charges that clearly aided Reliance Jio. The IUC cut is being described
as both unconstitutional and against the TRAI Act, this is a serious
challenge.
And why not?
Established incumbents spent years building towers and other network
equipment, and then spent huge amounts buying up spectrum. Reliance Jio has
spent relatively less on spectrum as a direct 4G entrant with a shrewd strategy
that was focused on the long-term future and the complex dynamics of the mobile
Internet market. Like a kangaroo jumping over others in a race of goats.
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